Property Maintenance and Operations Automation Solution
Manage equipment, processes, and tasks across all departments with a single service
Property management can be a complex and costly endeavor, but we make it simple and efficient. Our service empowers you to effortlessly manage your property and maximize your profits, addressing our commitment to delivering exceptional value to our clients.
Our Service
Reduces the time spent on task allocation and monitoring
Eliminates chaos in documents and requests
Transitions operations to digital, cutting down on paper use
Enhances staff efficiency and work quality
Provides clear contractor oversight
Streamlines the registration and tracking of requests
Prepares a precise maintenance and service plan and budget
Start utilizing the application during the construction phase, acceptance, and commissioning works
Digital twin of the infrastructure
Electronic passport of the facility from the moment of communications and equipment installation
Integration with BIM
Organize and Account
Material Asset Management and Accounting
Property Passports
Documentation Storage and Service History
Automated Scheduling of Routine Maintenance
Equipment QR Coding
Online Monitoring of Parameters, Integration with IoT
Planning and Reporting
Save Over 30 Hours of Chief Engineer's Time by Switching from Paper Plans
Work Schedule Calendar
Detailed List of Maintenance and Repair Works
Automated Scheduling of Routine Maintenance
Switch from paper plans and save over 30 hours of your chief engineer's time
Provide the Best Service
Enhance convenience and user loyalty by using our tools.
User’s App
Technician interface for processing requests
Online chat with the service provider
Evaluation of the quality of completed work
Planning and Reporting
Optimize your workforce by monitoring each employee's workload and work quality.
Time tracking sheet
Anti-fraud tools: GPS, FaceID, photo reports
Mandatory reports on completed work
Mobile application for service providers
Accounting, request processing
Every task is completed to 100% satisfaction, quickly, and with high quality
Request creation interface in the mobile app
Request templates and work execution evaluation
A unified place for tracking and distributing requests
Automatic verification of request completion based on pre-defined criteria
Online chat between requestor and executor
Ready-made solutions for various industries
Hotels and apart-hotels
Management companies and utilities
Shopping malls and retail complexes
Business centers
Industrial enterprises
Sign up for a demo
Learn how to quickly launch the service at your real estate properties
FAQs
Data Security 
Data stored in modern data centers ensuring physical data security. Information security guaranteed through an advanced rights distribution system and encryption.
System Configuration
Customizable by the Proptech Solutions IT department to ensure stable app performance and integrations.
Service Installation
For essential requirements or large-scale implementations, solutions can be hosted on dedicated servers provided by the client.
System Capacity
Supports a variable number of sites depending on the hardware used.
Equipment Labeling
Default QR coding, with the possibility to incorporate existing labeling systems.
Non-smartphone Solutions
Basic smartphones for staff or the installation of service terminals in frequently visited locations.
Technical Support
Provided via email during business hours, with off-hours support available if needed.
Foundation for Automation
Acceptance and commissioning works
Monitoring deviations from project documentation
Identifying poor installations
Auto-creation of corrective tasks
Monitoring deadlines for claim works
Automating project compliance checks
Automating operations
Automated reports on completed works with photos
Maintenance history
Personal accountability of the executor
Predictive analysis – fault prevention
Administration of suppliers' warranty obligations, control of maintenance requirements
IoT integration for 24/7 monitoring
Staff Management
Who did what: Process and result control
High resource utilization and discipline
GPS check-in/out registry
Motivation for volume and quality, KPIs and ratings (like Uber)
Identifying "deadweight": tardiness, underperformance, low ratings
Relieving the Chief Engineer of Non-core Tasks
Auto-planning saves up to 2 hours a day
Auto-distribution of requests saves up to 2 hours a day
Preventive maintenance works are transparent and accessible online
Paperless operation
Tenants contact the maintenance service directly, bypassing the chief engineer
All documents available online, searching is time-efficient
Regulations and instructions are tied to equipment
Subscription-based service functionality
«Asset Passport» Module
Digital equipment library solves the issue of lost documentation, enabling instant data retrieval
Transparent service history stores all operations performed and the schedule for planned works
Integration with IoT devices updates property information in real time
Objective property condition assessment eliminates manual budget planning
Digital asset passport created based on the BIM model
«Scheduled Works» Module
One-time maintenance schedule setup plans the work for the entire year
Tasks for scheduled works are automatically created and assigned to the executor
Reports on the work done and equipment condition are automatically generated
The system adjusts the timing of planned works based on breakdown analysis
«Staff Control» Module
The executor receives tasks and reports on completion in the mobile app
Arrival and departure of employees and contractors are controlled via GPS and selfies
The timesheet is automatically exported to 1C
Photos of works, ratings, and time control help identify inefficient employees
Staff control can be enhanced by integration with Face ID, Voice ID, biometrics, and smart bracelets
Report pool: working hours, hourly pay, task completion quality, SLA compliance, etc.
«Requests» Module
Any unplanned requests can be easily created in the mobile app
Request templates and execution evaluation improve the speed and quality of work
Checking completed requests across all employees is available in one window
Completed request undergoes AI review: the request is returned to the executor if set parameters are not met
Online chat between requestor and executor reduces the number of errors